Returns and exchanges

RETURNS
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Custom or personalized orders can not be returned or exchanged. You should consider send your return using a reliable international carrier that offers tracking, as you will be responsible for ensuring that all items arrive.
Purchased price will be refund and the buyer will be responsible for all return shipping cost.

REFUNDS 
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Return Address :

www.jossieopals.com
(CV Global Hardware)
EPICENTRUM WALK
5th Floor, Suite 529A
Jl HR.Rasuna Said, Setia Budi
Jakarta Selatan 12940
Indonesia

EXCHANGES 
please contact us if you have any problems with your order.