Privacy
At Jossie Opals, we value your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us.
1. INFORMATION WE COLLECT
We collect personal information that you provide directly to us when you make a purchase, create an account, or contact us. This includes:
- Contact Data: Name, shipping address, billing address, email address, and phone number.
- Payment Data: We do not collect or store your payment card details. All transactions are handled securely and directly by our third-party payment processor, PayPal.
- Device and Tracking Data: We collect basic, non-personal information when you browse our store. This includes your IP address and browser type. We use standard Shopify cookies only to help your shopping cart work and to see general store visitor numbers. We do not track your behavior to show you targeted ads, and we do not share your browsing data with any advertising companies.
2. HOW WE USE YOUR INFORMATION
We use the information we collect to:
- Fulfill and ship your product orders.
- Process payments and prevent fraudulent transactions.
- Send order updates, tracking information.
- Improve our storefront experience for visitors.
3. SHARING YOUR INFORMATION
We share your data with trusted third parties to run our store effectively, including:
- Shopify: Our e-commerce platform host.
- Shipping Carriers: To deliver your packages.
- PayPal: Our secure third-party payment processor used to safely process your order payments.
- Advertising Partners: We do not use advertising partners and we do not track your behavior to show you targeted ads.
4. COOKIES AND THIRD-PARTY TRACKING
We use tracking cookies to improve your browsing experience. You can choose to accept or decline cookies using our website's cookie banner. Your tracking preferences are respected across all third-party ad networks connected to our store.
5. INTERNATIONAL REGIONAL PRIVACY RIGHTS
We serve customers globally and respect regional data privacy frameworks. If you reside in one of our core shipping destinations, you hold specific legal rights:
🇦🇺 Australia (Privacy Act 1988)
If you reside in Australia, you have the right to access the personal data we hold about you, request corrections to inaccurate data, or lodge a privacy complaint. To exercise these rights, please submit a request via the Data Privacy Requests link located in our website footer.
🇨🇦 Canada (PIPEDA & Provincial Laws)
Canadian residents have the right to know why their personal information is collected, how it is used, and to whom it is disclosed. You may request access to, correction of, or the deletion of your personal data at any time by utilizing the Data Privacy Requests link in our website footer.
🇯🇵 Japan (APPI - Act on the Protection of Personal Information)
If you live in Japan, you have the right under the APPI to request the disclosure, correction, addition, deletion, or cessation of use of your personal data. You can submit these official data requests directly via our Data Privacy Requests footer link.
🇺🇸 United States / California (CCPA / CPRA Notice)
If you reside in California, you have the right to request access to the personal data we hold about you, request a copy, or ask that we delete your information. We do not sell your personal information, and we do not use tracking pixels to share your data with third parties for targeted advertising. To exercise your privacy rights, please submit a request via the Data Privacy Requests link located in our website footer.
6. CONTACT US
If you have any questions or concerns regarding this Privacy Policy or how your data is handled, please contact us at:
Email: info@jossieopals.com